EnglishSUCCESS STORY
Pierre Poujade | Chief Compliance Officer
A Global Whistleblowing Platform for 60+ Countries at Decathlon
Discover how Decathlon implemented their whistleblowing management system to be compliant accross multiple jurisdictions
COMPANY SIZE
>103k employees
INDUSTRY
Retail – Sporting goods
LOCATIONS
Europe, Asia, Américas, Africa, Australia
NUMBER OF LOCATION
1697 stores in 62 countries
In this case study
Global and decentralized whistleblowing system
Platform compliant with the European Directive, its transpositions in Member States, Modern Slavery Act, and all international legal regulations
Quick implementation of an efficient and reliable tool, handover and training of new case managers done in a few hours
Building lasting trust between Decathlon and its workforce
37 different languages are spoken by employees and supported on the platform
Access the full case study:
+105%
Trust in the platform can be confirmed by the increase in the number of reports from year to year: +105% of reports were received between 2020 and 2021.
+250
Case managers accross 62 countries.
Confidentiality. Security. Trust.
People trust that the platform is secure, especially the ability to choose to be anonymous or not. It has worked quite well, so much so that when one informant who made a report realized that we were responding through the chat box and taking it very seriously, he spoke with his colleagues and they had the confidence to later send their own reports about the same issue.
Jean-Baptiste Loriot | Case manager
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” Auchan Retail’s teams have noticed a drastic decrease in the number of unsuccessful reports and a more fluid exchange with whistleblowers.“
Stéphane Bernardeau | Chief Compliance Officer
” We had some incidents that we wished we could have known about earlier. That is why we needed a whistleblowing platform.“
Cholapatr Bhuripanyo | Managing Director
” The implementation of an anonymous and secure online platform enables [our employees] to report any behavior that is criminal or inappropriate in terms of the Group’s ethical principles and values, regardless of where they are based.”
Laurence Acerbo | Development Director
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